Ensure that the USB cable or adapter are working. ![]() Simply unplug the USB adapter of your device and move it to another USB port. You must also do the same if you have a wireless device like a wireless mouse, headset, or keyboard. If you have multiple USB ports, try connecting to other ports to see if the problem lies the port and not with your device. Below are the troubleshooting steps that you can do.įor wired devices, make sure that the USB cable that runs from the device is connected to a working USB port on your PC. Whether you have a wired or wireless SteelSeries device, it should be connected to the PC. If your SteelSeries device is still not detected, continue with the rest of the troubleshooting steps below.
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